At Vedik Mantras, we are deeply committed to protecting your privacy and handling your personal information with the utmost care and reverence. This Privacy Policy outlines how we collect, use, store, and safeguard the data you entrust to us when using our website and services.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal Identification: Full name, email address, phone number, and gender.
- Astrological Data: Date of birth, time of birth, place of birth, Kundli (birth chart) details, and Nakshatra information you voluntarily provide.
- Life Situation Details: Information about your current life challenges, urgency of your concerns, and any previous remedies you have tried.
- Preferences: Language preference, daily practice time availability, and communication preferences.
- Technical Data: IP address, browser type, device information, and website usage analytics collected via cookies.
2. How We Use Your Information
Your information is used strictly for the following purposes:
- To prepare and deliver personalized Vedic mantras, remedies, and spiritual guidance tailored to your unique birth chart and life situation.
- To contact you via WhatsApp or email for delivering your sacred mantras within 24-48 hours.
- To improve and personalize your experience on our platform.
- To send occasional updates about new services, sacred observances, or special offerings (only with your consent).
- To maintain the quality and security of our services.
3. How We Protect Your Information
We understand the deeply personal and sacred nature of the information you share with us. We implement industry-standard security measures including encrypted data transmission (SSL/TLS), secure database storage, and restricted access controls. Your astrological and personal data is treated with the same sanctity as it would be in a traditional Vedic consultation.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Your data may be shared only in the following limited circumstances:
- Vedic Scholars: Your birth and life details are shared with our team of qualified Vedic astrologers and scholars solely for the purpose of preparing your personalized mantras and remedies.
- Service Providers: Trusted third-party services (email delivery, WhatsApp Business API, hosting) that assist in operating our platform, bound by strict confidentiality agreements.
- Legal Requirements: When required by law, regulation, or valid legal process.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Astrological consultation data is retained to provide you with ongoing support and follow-up guidance should you request it in the future.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your data (subject to legal retention requirements).
- Opt out of marketing communications at any time.
- Withdraw consent for data processing where applicable.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
Email: support@vedikmantras.com
WhatsApp: Available on our website